Competitive Salary Package
Main Purpose of Job:
The main purpose of a collector is to manage customer’s account on monthly basis, ensure all accounts pay before due date & to ensure customer’s account maintain and does not increase in ageing.
Responsible to each separate individual result (collection result).
Advise customer to make the payment on time.
Re act as a reminder to remind customer regarding the payment due date
Response customer request based on the customer requirement
To ensure to maintain customer service and company image.
Complete dunning activities based on allocated queues.
Extensive follow up with customer via phone calls/email/fax to ensure that they pay in accordance to credit term.
Ensure good clients relationship & service levels.
Achieve the set standards in collections and financial objectives of collections by the management.
Minimum SPM, STPM, Diploma or Degree Holder
Fresh graduate are encourage to apply.
Good communication in English & Malay
Well knowledge of PC and proficiency in MS Office
Listening skills to empathize and listen to other person’s ideas
Persuasion skills in order to move others into positive action, attitudes and behavior
Ability to handle & manage stress
Working Day: Monday – Saturday (5-day work and selected candidates will be entitled for one rest day and off day on alternate basis)
Working Time: 9a.m. – 6p.m.
Incentive provided if meet KPI
Perks & Benefits
Commission and bonus
Nearby public transport
Personal development opportunities