Mexico
Hungry, Humble, Honest, with Heart.
The Opportunity
We are looking for a highly motivated Credit & Collections Specialist who is interested to join the Accounting and Compliance Department. This position will be based out of Mexico. The Credit & Collections Specialist is a key finance position supporting our international operations and is a great opportunity for a talented individual who has the desire to join a fast-growing company in a truly international environment.
The Credit & Collections Specialist will play a key role in the further development of the accounting, compliance and external reporting function in the region and will closely collaborate with accounting resources within US, India, EMEA and APJ region, as well as the corporate teams to drive alignment with any global change initiatives and projects.
Your Role
This position calls for someone with an excellent customer service, profound accounting/analytical skills and high accuracy, Inter-personal, uplifting attitude, assertive style and prioritization skills, pro-active work approach, being flexible and hands-on combined with very good accounting skills but also be organized, being able to multitask, prioritize and a team player with an open and positive mind
Cash Application
Creating and maintaining credit history files
Supporting the collection efforts/calls for accounts receivable portfolio
Documenting daily collections activity
Researching account disputes and billing discrepancies
Responding to credit inquiries from external and internal customers
Identifying delinquent accounts requiring external collection efforts
Respond to calls and email requests from customers related to invoices, statements, and other account inquiries
Ability to bring standardization in processes across regions and countries.
Ensuring the deadlines are met which are set as per the month close calendar.
Support the accounting team for month close for reporting purpose.
Work with the audit agencies (government, external and internal) in providing the information and to assist with all required audits.
Continuously involved in process improvements and automation of tasks in all assigned areas of responsibility. Provide back up support, as needed.
Other duties as assigned, including ad hoc report request, project work, support the accounting team on ad hoc projects and/or daily tasks.
What you’ll bring:
Minimum 1 year Cash application and collections experience
Background in Customer service
Excellent verbal and written communication skills.
Well versed with MS Office applications and Excel expertise
Working knowledge of Net Suite is an added advantage.
Ability to work effectively with minimum supervision.
Experience in working for an international business environment
Must have the ability to adhere to deadlines
High-level of professionalism, even during stressful timelines
Diligent
Strong aptitude to learn new things, cheerful outlook, high energy, ability to work with various personalities / departments under normal and chaotic circumstances
Meet the Hiring Manager
Jerry Beronilla- “I joined 8 years ago looking better opportunity, a chance to reunite with my old boss, most importantly – from my interview experience, the accounting team gave a good impression of a collaborative team. This is the reason I am still with Nutanix”
Worked in the Credit & Collections the last 15 years
Some of the larger companies I worked for: Yahoo, Google, Facebook
Wore several hats along the way
Revenue accounting
Lead teams in process improvement projects
Implemented an improved Cash auto-application through the Six Sigma process (DMAIC)
Hit rate increased from roughly 60% to 90%
Implemented a credit/debit memo automation sweep of small $ amount in Accounts Receivable
Dramatically increased efficiency in clearing these small $ values out of Accounts Receivable. What took a day or two of manual transactions to clear up these small $ amounts only took 10 to 15 min to do with the automation
Biggest professional win:
Process improvements as described above
Earn the respect of upper management and team members
Biggest personal win – Aside from being happily married and a proud father of 3 healthy grown-ups
I never considered myself as an endurance athlete. I could not imagine myself doing anything strenuous unless there was a ball involved (basketball, volleyball, and football). As I have aged, so did my body. There came a point where I would easily get injured playing any sports that involved a ball. I needed to stay active. Eventually, a good friend of mine introduced me to long distance running which led to my introduction to triathlon. In the last 15 years, I have completed countless half marathons, 3 full marathons, 5 Half Ironmans, and 3 full Ironmans.
Who I’m hoping to find in this search?
A collaborator, open minded, eager to learn, not afraid to make mistakes and learn from them, willing to help a team member.
We’re an Equal Opportunity Employer Nutanix is an Equal Employment Opportunity and (in the U.S.) an Affirmative Action employer. Qualified applicants are considered for employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, protected veteran status, disability status or any other category protected by applicable law. We hire and promote individuals solely on the basis of qualifications for the job to be filled. We strive to foster an inclusive working environment that enables all our Nutants to be themselves and to do great work in a safe and welcoming environment, free of unlawful discrimination, intimidation or harassment. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If you need a reasonable accommodation, please let us know by contacting CandidateAccommodationRequests@nutanix.com.
Notice to Applicants Re: Fraudulent Recruiting Scams, please review the following link [consumer.ftc.gov] to safeguard yourselves. Candidates seeking jobs at Nutanix have recently been targets of these recruiting scams including FAKE G-mail accounts posing as ACTUAL recruiters on our team, so please safeguard yourselves by following instructions in the link. If you have any concerns surrounding suspect recruiting practices, please email recruiting-scams@nutanix.com for verification. Please do NOT send resumes to this email address; applicants should apply directly to the job to be considered.
