Job Description
If you’re an experienced data analyst who can lead large scale analytics projects, is ready to take on the challenge of managing stakeholder relationships, defining analytics strategy, and driving analytics initiatives, this could be the right job for you.
Thomson Reuters is seeking a Senior Analyst, Product Insights for our Product Insights – Tax & Accounting team. The senior analyst will be responsible for end-to-end product analytics for the named product(s) and will work as an extension of the product team, taking the lead on understanding the teams upcoming decisions and long-term goals, then utilizing data including customer behavior and product performance to drive data-driven decision making. This will be a product-focused role requiring thorough understanding and ownership of the assigned products, their roadmap, and skills to draw business, customer, and product insights from data.
This role is part of the Thomson Reuters Product Analytics team, a group of approximately 20 analysts of varied backgrounds who share ideas, experiences, and learnings with each other. This is an ideal role for a product analyst who is great with data, has experience managing stakeholders, influencing strategic decisions, driving analytics initiatives, and is ready to take the next step in their career path.
About the Role
As a Sr. Analyst – Product Insights, you will:
Drive Data-Driven Culture: Translate complex business problem statements into analysis requirements and work with internal customers to proactively drive analytics initiatives.
Stakeholder Management: Collaborate with product managers to nurture data-driven product management and decision making; continuously draw insights to drive (or challenge) product management backlog.
Improve Product: Use product analytics/data to recognize patterns and trends to understand user behavior and identify improvement opportunities.
Center of Excellence: Partner with product analytics teams to define and maintain support processes.
Implementation: Partner with product, research and UX to establish measurement plans for products and product improvements, then work with developers/platform architects to deploy relevant product analytics solutions and ensure the right metrics, journeys, and events are captured in-product
Lead BI/Reporting: Partner with BI teams to build dashboards and reports, including long-term trends, baselines and/or page performance, feature usage, and customer segments.
Qualifications
5+ years of hands-on product analytics experience that includes some experience leading initiatives, managing stakeholders, and influencing specific decisions, OKRs or metrics.
4+ years of experience with dashboarding techniques to make complex data more understandable and insightful using tools such as Tableau and PowerBI.
4+ years of experience using SQL; building and documenting queries for consistent team use.
3+ years of experience driving data-driven decision making within product teams going beyond report generation to delivering insights. Experience with analyses such as customer journey mapping, audience profiling/segmentation, cohort analysis, tag management and A/B testing.
3+ years of experience using statistical packages within Python/R to analyze structured and unstructured datasets.
Exposure to product analytics tools such as Pendo, Amplitude, Adobe Analytics, Google analytics is an asset.
Strong communication skills, including experience in supporting and communicating data-driven analyses to various stakeholders and senior leadership.
Building and maintaining support processes. Jira, MS Azure Dev Ops and MS SharePoint experience is an asset.
Tax or Accounting subscription products experience is an asset.
What’s in it For You?
You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:
Hybrid Work Model: Currently the majority of our employees are working within a hybrid environment consisting of in-office and remote work, and following local COVID-19 bylaws and guidelines.
Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more
Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: company-wide Mental Health Day Off; Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing
Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking
Social Impact: Eight employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact
Purpose Driven Work: We have a superpower that we’ve never talked about with as much pride as we should – we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
#LI-RD1
Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news services – Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.
We are powered by the talents of 25,000 employees across more than 75 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.
Accessibility
As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.
We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.
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More information about Thomson Reuters can be found on thomsonreuters.com.
