Job Description
Our Sales Operations Specialist team is responsible to implement sales processes and procedures for administering, fulfilling, and communicating both online and offline inquiries and orders. This position acts as a bridge between sales and other operational functions teams to deliver the needs of the customers.
- Attend and handle existing and new customer inquiries related to product knowledge, pricing, samples, and supporting documentation.
- Prepare sales quotation and follow up closely to close the deal
- Work seamlessly with outside sales personnel to meet the customer needs and further enhance the customer relationship
- Assist to prepare mock-up samples, brochures and deliver to the existing customers and potential prospects
- Build relationships and work with multi-functional teams to deliver solutions to meet customer requirements
- Engage in sales operation process improvements and provide back-end support toward the online ordering portal
- Achieve Key Performance Indicators (KPIs), sales targets, and organization goals
- Report preparation and data analysis as required by the HOD
Requirements
- Diploma/Advanced/Higher/Graduate Diploma, Bachelor’s Degree/Post Graduate Diploma/Professional Degree
- 1-3 years related working experience.
Perks & Benefits
- Personal development opportunities
Job Highlights
- Outstanding career growth and development opportunities
- Passionate, Energetic & Innovative Work Culture
- Competitive salary compensation benefits.
Job Location
B-8-1, North Tower, BBT One The Tower, Lebuh Batu Nilam 1, Bandar Bukit Tinggi, 41200 Klang Selangor, Malaysia
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